Refund Policy
Refund Policy
Effective Date: May 6, 2026
Thank you for shopping with De la garza trade park LLC. By making a purchase through our website, you agree to the terms outlined in this Refund Policy.
All Sales Are Final
All sales are final.
We do not offer refunds, returns, cancellations, or exchanges for any products, giveaway entries, digital products, promotional purchases, or services unless otherwise stated in this policy.
Once an order has been placed and payment has been successfully processed, the order cannot be canceled or modified.
Giveaway & Promotional Purchases
Purchases associated with giveaways, sweepstakes, promotional campaigns, or entry-based promotions are non-refundable.
Participation in any giveaway does not guarantee winning.
All giveaways are subject to our Official Rules and Terms & Conditions.
We reserve the right to refuse, cancel, or disqualify any order or participant suspected of:
- fraud,
- abuse,
- chargebacks,
- unauthorized transactions,
- manipulation of promotions,
- or violations of our terms.
Damaged or Defective Products
If you receive a damaged, defective, or incorrect item, you must contact us within 15 days of delivery.
To request assistance, please provide:
- your order number,
- a description of the issue,
- and clear photos of the product and packaging.
After review, we may provide one of the following remedies at our sole discretion:
- replacement product,
- store credit,
- or other reasonable resolution.
We reserve the right to deny claims that do not comply with this policy.
Shipping Errors
If we ship the wrong item due to an error on our part, please contact us within 15 days of delivery.
Once verified, we will arrange shipment of the correct item at no additional cost to you.
Customer Responsibility for Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
De la garza trade park LLC. is not responsible for:
- packages delivered to incorrectly entered addresses,
- lost packages due to customer address errors,
- delayed deliveries caused by carriers,
- or undeliverable shipments resulting from incomplete information.
Please carefully review your shipping information before placing your order.
Returned Packages
If a package is returned to us due to:
- incorrect address,
- refusal of delivery,
- failure to collect,
- or inability to deliver,
we may contact you to arrange reshipment.
Additional shipping charges may apply for reshipment.
If we do not receive a response within 30 days of our first contact attempt, the package may be considered abandoned and no refund, replacement, or reshipment will be provided.
Chargebacks & Payment Disputes
By completing a purchase, you agree to contact us first regarding any issue before initiating a chargeback or payment dispute.
Fraudulent chargebacks or abusive disputes may result in:
- order cancellation,
- refusal of future service,
- collection efforts,
- and/or legal action where permitted by law.
Limitation of Liability
To the maximum extent permitted by law, De la garza trade park LLC. shall not be liable for:
- indirect,
- incidental,
- consequential,
- or punitive damages arising from the use of our products or services.
Our total liability shall never exceed the amount paid for the applicable order.
Policy Changes
We reserve the right to modify or update this Refund Policy at any time without prior notice.
Changes become effective immediately upon posting to our website.
Continued use of the website constitutes acceptance of the updated policy.
Contact Information
If you have questions regarding this Refund Policy, please contact us at:
3202 S Expressway 83
Harlingen, Texas 78552
United States